Crystal Towers Apartamentos

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you've had a great stay with us. Its feedback like this that really keeps us motivated to provide the best service we can! We’re also glad you’ve noticed our... efforts with pest control and the ongoing renovations. We understand that noise during renovations can be a challenge, but we’re excited for the improvements that will make our building even better. Thank you again for being a valued resident and for sharing your thoughts with us. We wish you all the best in your future endeavors!

Kind Regards,

Sergi Cardoza
Property Manager Lee mas

Thank you for sharing your feedback with us. We genuinely value hearing from our residents, even when their experience does not meet the high standards we aim to provide. While we’re glad to know you appreciate our location, we apologize for the... difficulties you’ve encountered during your time here. Please rest assured that we take your concerns seriously, and we are committed to enhancing the living experience for all of our residents. We are pleased to inform you that our hallway renovation project in the South Tower has been finalized, and we’ve communicated the details of this to our residents. In regard to the fire alarms, we ensure that all residents are notified in advance during annual testing, as well as and during routine maintenance. We understand that the sound of the alarms can be disruptive, and we apologize for any inconvenience it may have caused. However, please know that these tests are a vital part of our ongoing maintenance to ensure the proper functionality of our systems. We also understand your concerns regarding the pricing differences between current and new residents. Our goal is to offer competitive pricing while maintaining fairness for everyone, and we’ll certainly take your feedback into account. We’d welcome the opportunity to discuss your experience further, please don’t hesitate to reach out directly so we can address your concerns in more detail.

Thank you again for sharing your feedback. Lee mas

Thank you for sharing your feedback. We sincerely apologize for the negative experience you've had at our property. It's disappointing to hear that your apartment did not meet your expectations, and we want to assure you that we take your concerns... seriously. Please reach out to our office directly so we can discuss your experience further and work together on a resolution. Your satisfaction is important to us, and we want to make things right.

Kind Regards,

Sergi Cardoza
Property Manager Lee mas

Thank you for taking the time to share your feedback. We truly value our residents’ input and are sorry to hear that your experience did not meet your expectations. We’re glad to hear that you appreciate the location of our property. However, we... regret to learn about the challenges you've faced with noise, pest control, and other concerns. Your feedback about the amenities and overall experience is very helpful, and we will continue to evaluate and improve where we can. We encourage you to reach out to us directly to discuss any specific concerns further, as we’d like to work together to make your stay more enjoyable.

Kind Regards,

Sergi Cardoza Lee mas