Windsor Leesburg

When I was living here, one thing that I always appreciated about the service was the fact that the manager and the team always seemed on top of things. They brought positivity to the apartment complex, and always made sure to make me feel comfortable, even if they had to do some extra work. They always put my interests before theirs and their consideration, effort, and positivity was definitely some of the best things living here. The manager always made sure to lead the team and manage how... they do things. Lee mas

The overall apartment was lovely to stay at, but I especially loved the sense of community there!

The apartments are great, but I just wanted to give a shout out to the community. The workers helped me numerous times and the manager especially was always kind and helpful.

I enjoyed living there for one year, but this is a word of caution. When I moved in, I notated to the leasing agent that there was a ding in my front door, and she assured me that I would not get charged for that. By the time I moved out, she was no longer with Metropolitan and ,subsequently, I was charged $250 for a small ding that the previous tenant had left. Also, although I left the apartment in better shape than I found it (it stunk when I moved in and took weeks of vacuuming, and... cleaning to get the smell out…) I was charged $255 for carpet cleaning . The carpets were in better shape when I moved out than when I moved in. Also, I let maintenance know, a month into living there (when they were in the unit changing filters…) that the vent to my bedroom was clearly not working (it was open but no air blew through so there was a 10° swing between the bedroom and the living area….). I asked this be looked at and repaired. They said someone would get back to me. They never did. I never heard back from anyone.

Mostly, I liked living there, the staff was friendly and the amenities were great but the items I’ve noted herein left a terrible taste in my mouth for the whole experience. Be cautious Lee mas

Maintenance requests are completed quickly (the next day!) and always to my satisfaction.