Nouvelle Apartamentos

Nouvelle gives the impression of a luxury property, but the reality of living here is a completely different story. Management under Greystar has been consistently disorganized and unresponsive. There are frequent billing and system errors, and when you try to get help, no one follows up. You’re often left chasing answers for weeks—if you get a response at all.

The elevators are incredibly slow and almost always overheated, which is unacceptable for a high-rise. We can’t use the gym, something... is always broken. Currently we can’t even use the gym. Meaning we have to pay for an outside gym because we haven’t received any notice of when this will be completed. What are we really paying for! Basic communication from the front office is inconsistent, and the staff often come across as indifferent or unapproachable.

For the amount of money residents pay to live here, you would expect a far better level of service, professionalism, and maintenance. Unfortunately, that’s not the case.

I would strongly advise anyone considering this property to look elsewhere. The ongoing inconvenience, lack of accountability, and poor customer service simply aren’t worth it. Lee mas

Overall great pl to live no issues with neighbors quiet , parking is great / location

I am writing to command the Greystar management company for providing such an amazing living environment, with second to none staffs property manager on site. On my second year of being a resident at the Nouvell couldn’t imagine living anywhere else, I hope upon my lease renewals to be able to extend another year.!

Considering the construction and the current infestation of flies, I wouldn’t recommend. Flies have taken over all the elevators and the P1 level. I assume the other parking floors are the same. I’ve been seeing 5-10 flies in my place for the past week and I work remote some days not opening my main door. This means they have let the flies get so bad that they’re in the vents. Its out of control.

I am on my second year approaching my third.
I love Nouvell and everything it represents, sense of community, belonging and great staffs.
I loo forward to another year right here @ the Nouvell…!