404 Rivertowne Apartment Homes

Please avoid these apartments! These apartments are 70 years old, living here for over a year and trapped in the lease. When I first moved in, my place was trashed! Leasing department is a scam/frauds. The communication between the leasing office to tenants is horrible! They will have maintenance people come unanounced when you specifically requested for them to come on a certain day when you will be home. You will get your package stolen constantly! FYI the maintenance people will leave a mess... after repairs and steal you stuff inside of your home. My neighbor had his apartment broken into and my other neighbor got his car stolen. Yes there are gated entries but they haven't worked for 2 years!! When you ask for help at the leasing office they will give you incorrect information thats leads to more expenses. Theres mold in the basement apartments! Theres also friendly little roaches/crickets and mice you will find while living here. Its not a safe area and not a safe place to live! Please run!!! Lee mas

Scheduled an appointment to view a studio/1 bedroom apartment. I got the reminder email as well as the reminder text. The lady….she didn’t even offer her name kept asking if I even had an appointment. The finds we talked about felt like she was just brushing me off and could not get me out of there fast enough. Definite waste of time and had no availability until June 24th to show the apartment I was looking for.

She said the application fee was $150…3x the cost from the app.

Definitely not a... place I want to be apart of. Lee mas

Current resident. They have a ton of work to do on their apartments, and will take their time to fix any issues.

Took about three weeks to have the bathroom actually function after I moved in.

Also, they will tow residents cars without notice. Several were towed last night, including mine.

Funny thing, I tried to get the permit, but… they were supposedly too busy to give me one.

All were residents.

I don’t recommend living here. I been living in building 403 since February 2023 up until November 2023. I had to break my lease due to RODENT Infestation throughout the whole building. The building is not safe to live in. I had to break my lease due to the rodent infestation and now is being charged thousands of dollars for a place that wasn’t safe for my family to live in. We have a year old that couldn’t learn crawl or walk because the rodents was so bad. We have had 7 rodents and caught and... KILLED 6th of the rodents. Which management doesn’t do anything to actually fixed the problem. I have put in work orders after work orders every time, I have seen and caught/killed the rodent. We have spent hundreds on remedies and traps because the exterminators barely shows up, when you pay for it in your rent. I have complained multiple times and it just gets shrugged off. They just come fixed the hole then another rodent will eat hisself back in. I have seen the exterminators walk in my apartment and walked back out quickly showing on my camera that didn’t do anything. I knew it was a problem when on the first day after moving everything in, the neighbor said this building has rodents. I have had multiple water leaks in my bathroom also. The walls also is very thin, you can hear people conversations, tv’s, music, coughing, dogs barking, neighbors having intercourse and etc. You also can smell when neighbors smoke throughout their apartment or burn their food. There have been a bullet hole in my window since move in day and never got fixed even after putting in a work order to be fix. I also been threatened to have my door knob taken off my door after one of their irresponsive maintenance people had lost the key to the apartment. Lee mas

I have had countless issues with my apartment since I moved here about 6 months ago. The managers/staff of the leasing office are extremely insensitive and rude. The front gate's been broken since I moved in, anyone can get in the complex through the opening. They might as well not have "security" gates at all. I, as well as surrounding neighbors have had severe theft issues ranging from porch chairs, grills, and even vehicles. I know 2 neighbors who have gotten their vehicles stolen in the... middle of the night within the past 3 months. Maybe if the gates were up (or if the security cameras actually worked), they wouldn't have these reoccurring issues. I can imagine since my immediate neighbors' vehicles have been stolen, others have as well. One of my neighbors asked the leasing office if they could waive the fee to break their lease so they could just get out and not have vehicle theft again (due to the leasing offices' lack of security). The staff was insensitive and said there was nothing they could do to help, and it wasn't their issue. There was also an extremely disorganized repainting of the parking lots a few weeks ago. Residents had to park on the streets, blocks from their apartments, so that the complex could repaint parking spots for periods ranging from 24 to 48-hour time periods. If you didn't move your car in time--you were towed, even though there was no instruction/solution on where to park. Residents also parked on the side of the complex bumper-to-bumper. If you ask me, repainting parking spots is the last of this complex's worries. I've had a guest spend the night with me, and we put a visitor tag up in their car. When we woke up the next morning it was gone. It had been towed by this complex's' designated towing company: On Time Towing. We had to pay $200 to get it back because the tag--that the LEASING OFFICE GAVE US--fell off of the mirror. I've heard countless stories from neighbors about damage to lower suspended cars because of the towing company. The towing company/leasing office both lack empathy. All they care about is themselves. The poor taking money from the poor. They don't take accountability or provide solutions; they just damage your vehicle and leave the scene. I can't even begin to explain the issues I've had with my apartment itself. Doors that won't shut, cracks/holes in the wall/flooring, toilet/sink leakage, and even slanted floors and counter fixtures. I can't name a SINGLE good thing about this complex. Lee mas