District Vue

The company changed hands from Blue Ridge to Willow Branch, probably because of the negative reviews. I have lived here 5+ years and can say confidently that things no longer get addressed timely, professionally, or with any regard to the residents. Constant issues with commercial trucks, pickup trucks, and vans blocking the parking lot (numerous residents complain and send photos) NO ACTION. Add new signs for reserved parking, they will tow you in t-minus 5 minutes. How bout the maintenance... team focus on the grounds and timeliness of maintenance tickets and changing the dog trash and putting up dog bags daily and less focus on trying to get some side money on a tow when you know you have record of resident license tags, but cant call and say hey, you accidently parked in a spot that is reserviced. Numerous people have moved out because of noise complaints, but no option or remedy given. Rather flip the unit and hope someone else pays more money. The company lack of respect for tenants and long term tenants will be the downfall of the community. If you rent, be prepared for every year your rent to go up, and even if its available at a lower price for a new person, you have to "transfer" to get that rate, your lease can never go down, just up! And over the summer, the pool was full of maggots, multiple people reported it. finally got cleaned, but not a single person got a response from the office. Not Luxury anymore! New app, well lets make that 2-3 apps needed to see and pay rent. No longer user friendly, and just not in touch with the customer base anymore! Lee mas

District Vue is the best non smoking apartment complex that accepts pets in Roanoke! Not only are the accomodations excellent but the staff are excellent as well, especially Kevin, Mariah and Sidney! I highly recommend District Vue to anyone interested!

Beautiful apartments! I love the view of the mountains and the convenience of being so close to everything in Roanoke. My friends and family love visiting me and rave about all of the great amenities. Big shout out to the leasing office Kevin, Mariah and Sydney for always being so kind and helpful. 24/7 maintenance is a huge plus, never having to buy a light bulb or air filter the entire time I've lived here! Paul and Sam have gone above and beyond to fix my washing machine last month. District... Vue has been my favorite place to call home. Resident Christmas parties, pool parties, pizza nights, and food trucks every week! I really do believe that District Vue takes care of their residents. Lee mas

I had a lot of respect about this apartment and my stay was OK if not best but the real issue started after we move out.. I paid $3k as a lease breakage and I noticed in final settlement, District vue sent me a balance of $526 as urine stain underneath the carpet. I don't have any infant in my home neither have any pet. My daughter is 10 and she knows where to go for toilet. Even after repetitively explaining them, no one is ready to hear and making me pay the amount. I admit that after speaking... with the higher management, they are offering me to pay half the money but my question is WHY? Carpet stain which was underneath the carpet and no once can notice/know exactly what caused that stain!!!! I mean, If I could pay $3k during move out, then paying $526 is not a big deal for me but why should I? And strange part is, how could my carpets have urine stain when I never had any pet not have any infant at my home? I mean why should I pay for something that was not caused/done by me/my family? This is pretty much disappointing. I strongly Condemn !!!
Lee mas

Last year (March 2021), our old apartment complex attempted to raise rent by $130 per month. That was crazy, so we started looking for alternatives.

Enter District Vue. Their manager Kevin was very nice and he expressed *shock* that the apartment complex would attempt to raise rent by THAT MUCH in a single year. It wasn't fun, but we packed up our stuff and moved on over to District Vue. They are lovely apartments, really!

Unfortunately, when something seems too good to be true, it is. Less... than a year into our stay at District Vue, we just received our renewal offer. (March 2022)

Try this on for size: An EIGHTEEN percent rent increase. That's a $262 per month rent INCREASE over our current lease.

Does Blue Ridge Companies think Roanoke, VA is a big city? Their management obviously doesn't live here. Their old rates were already high considering the incomes families around here tend to bring in, even for a luxury* apartment.

The best part? The same manager who convinced us to move in and thought a $130 per month increase was crazy now says there's nothing he can do about an increase more than DOUBLE that.

If you're considering District Vue, here's my advice: don't. Lee mas