12/1/26
Verified Renter
I like the location. The apartment itself is good. The grounds are starting to need work- flowerbeds, pots, garbage areas, doggie areas all look worn, sparse or need refreshed. Tha propeller building is dirty- cobwebs in the entry, scuff marks on the furniture, beat up doors, paint peeling. The lobby near the elevator rarely gets cleaned and so the floor is sticky and dirty. The place smells of dog urine. The walls need washed because wet dogs have left their dirt behind. Coffee spills arent... cleaned up, and the elevator is dirty. Currently, there are new garbage cans throughout the halls, that have been there since December 21st. I suspect that the units are empty. But the cans aren't collected by maintenance. I'm a regular caller/complainer about these issues, and the management knows me because of it. Yet, no action to rectify.
Reseña de Apartments.com
Administrador de la propiedad en Spencer 68 respondió a esta revisión
Hello Verified Renter,
Thank you for sharing your concerns. While we’re glad to hear you’re satisfied with the apartment and location, we acknowledge that the condition and cleanliness of the common areas you described are not acceptable.
We... understand your frustration, especially given that these issues have been raised previously without visible improvement. That is not the experience we want for our residents, and we take responsibility for the lack of follow-through.
Your feedback has been escalated, and we are addressing cleaning, maintenance, and landscaping concerns, including the Propeller building common areas and hallway garbage containers. You should begin to see improvements as these items are resolved.
Jessica Kim
Community Manager
