Arlo

I’ve been living at Arlo Apartments for the past two years and overall, it’s been a fantastic experience. The location is hard to beat—close to everything I need in Columbia City. The staff truly make this place feel like home. John, the maintenance supervisor, and Trey, the Community Manager, are both outstanding. They’re responsive, professional, and genuinely care about the residents.

That said, no place is perfect. Parking could be improved, and unfortunately, some residents don’t clean up... after their pets or follow basic community rules—like proper trash disposal or respecting the non-smoking policies. I see the staff working hard to manage these issues and constantly sending out reminders, which I can imagine is frustrating for them. It’s clear they’re doing everything they can to create a clean and respectful environment, but some of it just comes down to fellow residents being more responsible.

Utilities here can also be quite high, but I appreciate that Trey is actively looking for ways to help, even though it seems to be more of a city or ownership-level issue.

In short: the Arlo team is doing an amazing job, especially given the challenges. I really enjoy living here and highly recommend Arlo Apartments to anyone looking for a well-managed, friendly community in a great location. Lee mas

Arlo is a great apartment community. Very nice appliances and floors. It is right where I need to be in close to work. The entire process was very professional from start to finish. Would highly recommend.

We recently downsized and moved to Seattle. We are coming from a 4 bedroom home to a 1 bedroom apartment so it was a big change. We absolutely love the Arlo, quality finishes, very quiet, peaceful and pleasant. The residents we have met are all friendly, same with the staff. The location could not be any better, so walkable with library, grocery store, park and lake all easily walkable So happy with our decision

Living at Arlo Apartments has truly been a fantastic experience—and that’s 100% due to the incredible onsite team, especially Trey Ascencio, the Community Manager. Trey is the definition of professionalism, grace, and genuine kindness. One morning, I witnessed a resident loudly berating him over utilities and EV parking. It was completely uncalled for, yet Trey remained calm, respectful, and patiently explained the situation. As the resident stormed off, he turned to me with a warm smile and... said, “Good morning! How are you?” I was blown away. That level of grace under pressure is rare.

Trey genuinely cares about this community. He’s always smiling, greeting residents by name, and making this place feel like home. Reece and Aprilynn are also amazing—friendly, responsive, and quick to help whenever I reach out. And let’s talk about the maintenance team: John and Dante are absolute rockstars. Work orders are completed fast, and John even takes the time to explain what he’s doing, whether it’s replacing a filter or fixing a garbage disposal. That level of service doesn’t go unnoticed.

The amenities are beautiful and always spotless, thanks to the hardworking maintenance and cleaning crew. You can tell that this team takes pride in what they do.

If I had to list one downside, it’s not the building—it’s a small handful of residents who seem determined to complain about every little thing in the WhatsApp group. They’re often negative, combative, and resistant to the positive changes happening at the property. It’s frustrating to see, especially when the onsite team is constantly going above and beyond.

In a world where it’s so easy to complain, I just want to say: this team deserves every ounce of recognition. Arlo Apartments is a great place to live because of the people who work so hard to make it that way. Lee mas

Pleased with quick response from maintenance on any work orders submitted. Same day response is really appreciated. Very friendly!