Avana One Zero Nine Apartamentos

Hi Hannah, Thank you for taking the time to share your concerns with us again. We’re so sorry to hear that this issue has continued and that it’s impacted your ability to enjoy your patio, especially during the nice summer days. Please know that we... take this feedback seriously, and we truly appreciate you bringing it to our attention. We’ll continue working on a resolution so you can fully enjoy your home without this disruption.
Your Avana One Zero Nine Team Lee mas

Thank you so much for sharing your experience with us! We’re thrilled to hear that our front office team was able to go above and beyond to assist you and answer all your questions. We always strive to create a warm and comforting home for our... residents, and your 10 out of 10 feedback means the world to us. Welcome home! Lee mas

Thank you so much for sharing your feedback with us. We really appreciate you noticing the improvements and the efforts our team has been making. It means a lot to hear that you’ve found us responsive when issues come up.
We completely understand... your concern about utility costs and truly wish it was something we could change for our residents. Unfortunately, those rates are determined by the utility providers, but please know we’re always looking for ways to make the property more efficient and to help minimize usage where possible.
We also appreciate your understanding when it comes to challenges like vandalism, which can be tough on everyone. We’ll continue doing our best to keep the community safe, cared for, and a place you’re proud to call home.
Thanks again for your honesty and for being such an important part of our community.
Your Avana One Zero Nine Team Lee mas

Thank you so much for sharing your experience with us. We’re glad to hear that our maintenance team’s quick response and the friendliness of our office staff have stood out to you—we’ll be sure to pass along your kind words to them.
We understand... that living in close quarters can sometimes bring challenges, especially with neighbors above or nearby, and we appreciate your patience as we work through those situations together. While some circumstances are outside of our direct control, please know our goal is always to support you, listen to your concerns, and do everything we can to make your home comfortable.
Your feedback about both the positives and the challenges means a lot because it helps us focus on where we can improve while also knowing what’s working well. We’re grateful to have you as part of our community.

Your Avana One Zero Nine Team Lee mas

Hello there! Please reach out to us at (360) 892-4609 when you can so we can address this situation directly. Thank you and have a great day.