The Trails

My A/C has been broken for four days and there has been a hole in my bathroom ceiling since mid-July. They charge for pest control, but they haven't sprayed in at least two months. The gym is full of broken cabinets and the community room is full of old furniture and off limits to residents. Back in the spring, they kept cutting off water because an unqualified plumber damaged a fire hydrant. That went on for over 30 days. On top of all of this, the current property manager is never in the... office. Under no circumstances would I suggest anyone move into this complex or any other owned by Roselyfe Read More

Maintenance requests from 3 months ago still have not been finished. You are unable to get into contact with any of the staff here. The gym has been closed for over a year now

Just wanted an afforable apartment...do NOT waste your money here!! Rented a 1 bed/1 bath..when we moved in the sink was broken, the washer dryer stack was broken (they did not replace it, we had to do it through the company ourself), the place is INFESTED with flies from the drains. We spent so much on time and money on removal methods.. they will not go away after MONTHS. Even pest control said they cant help. It has been TIRING to live here the management people are slow and maintenance takes... a while. Ultimately I regret not listening to the reviews, hope this can save someone the time and money I wasted. Read More

Anytime I go on their website to submit a maintenance request it emails me saying it will be fixed within 24 hours, which never happens. Too many unkept promises.

Since Day one from moving in here I have been having issues with this place. Since I moved in they said they cleaned the apartment, however it smelled like cigarettes. I was told that they were going to clean the air ducts. And I have been lied to by management here. Nothing was ever cleaned as you can clearly see Nicotine dripping from the air vent. Also had an Issue with my bath tub as the knobs were leaking. "Their" plumber came 4-5 times and still could not figure out how to fix it. And the... knobs are crooked. and it took them 4 months to finally repair the wall in the bathtub. Who knows what kind of mold is back there. Management lies saying its fixed or that someone came to the apartment but I've been home during the time they said they came but no one came. Save your self the trouble. Don't move in. I will be taking action against this as its a smoke free zone. Also I would give it a 5 star rating if it wasn't for management lying, smoke smell, and bathroom issues. I have a 4 year old son living with me and they are still not doing anything. Read More