Oaks at Normandy Apartments

BE AWARE - DO NOT MOVE INTO THIS APARTMENT AND SIGN A LEASE. I am writing this to strongly advise against moving into Oaks at Normandy. This property is managed by what appear to be slumlords whose only priority is maximizing profit through aggressive fees and minimum effort on necessary repairs. Maintenance is non-existent. When my AC stopped working entirely, they came, looked at it, and promised to return to flush the system and replace the filter—they never returned. This pattern holds true… for all requests. They will acknowledge the issue in the office, but nothing ever gets fixed. It is clear that resident comfort and safety are not a priority. We experienced significant water leaks and water damage stains in both my bedroom and my children's bedroom. Their solution was to simply paint over the water stains rather than addressing the source of the leak, a truly dishonest and temporary fix. The most egregious issue was a large, gaping hole on the roof outside my unit (a three-story building). This was left open for two to three months, creating a risk for pests and continued water intrusion. Maintenance finally made the repair the week after we moved out. This level of negligence is unacceptable. The front office staff is professional in conversation, but their actions prove they simply do not care. The entire operation seems geared toward finding ways to scam current and moving-out residents. They find every minor detail to hit you with fees and violations, making it feel like they are actively trying to take as much money from you as possible. Furthermore, this complex was a gated community, but the gate was consistently broken and left open, rendering the community anything but secure. This lack of security led directly to my car being stolen within the first few months of moving there, and the complex did nothing to address or remedy this. BOTTOM LINE: If you value functional amenities, timely repairs, and honest management, avoid Oaks at Normandy. Save yourself the stress, the health risks from unrepaired water damage, and the constant threat of predatory fees. Read More

I'm so ready for my lease to be up. When I first applied I was told that the apartment that was available for me was much better and definitely in a better location than where I am now. The apartment that I am currently in is suppose to be "renovated " however the cabinets are yellow looking, washer has writing all over it, the paint that was used to paint the tub is peeling, paint stains all over the floor in different areas of the apartment. It is just messy in here. We keep bugs in here no… matter how many times you spray. I'm so ready to move out here and get my townhouse. Read More

I recently moved into this apartment community and I couldn't be happier with my decision. From the moment I walked into the leasing office, I was greeted with a warm welcome and excellent customer service. The staff went above and beyond to make sure my move-in process went smoothly. The community manager is phenomenal and has excellent communication with her residents. I’ve received numerous emails about community policies and guidelines, valet trash policies, patio inspections, food trucks… and all of the fun things they offer their residents. I responded to a few of her emails with questions and she replied right away.

The apartment itself is spacious, clean, and modern. I love the layout and the high-end finishes throughout. The community amenities are top-notch as well, with a beautiful pool, fitness center, and outdoor lounge areas. I can't wait to take advantage of everything this community has to offer. The location is also fantastic, with easy access to shopping, dining, and entertainment options. I feel safe and secure in this community, and the neighbors are friendly and respectful. Overall, I am extremely satisfied with my decision to move here and would highly recommend this apartment community to anyone looking for a new place to call home. Read More

The property is beautiful, it’s very clean and it’s conveniently located close to everything you need. I’ve lived here for 3 weeks now. Moving here was the best decision I made. The property manager makes you feel like family and does fun things for the community. We’ve had a food truck come out every week, the office sends us emails inviting us to stop by and get treats and they had a huge Christmas party for the residents this weekend. I really feel a sense of community so far living here.… Come live at Oaks at Normandy you will not regret it. Read More