5/6/25
Verified Renter
The clubhouse is great, but it only operates during business hours, so I can never use it because of my work schedule. There's no security or monitoring, which has allowed strangers to use the amenities, and some residents have been damaging the common areas without anyone reporting or addressing the issue.
Review from Apartments.com
Property Manager at Muse at Winter Garden responded to this review
Our team values your feedback. We're always looking for ways to improve our community, so we'll be sure to keep your suggestions about extending our clubhouse hours in mind moving forward. Our team takes reports of non-residents in our community very... seriously, and we'd like to learn more details and gather additional information about this concern so that we can address it as soon as possible. We'll inspect our common areas to look into any maintenance needed, as it's important to us that the members of our community can enjoy and utilize our amenities and clubhouse with ease. Please reach out to us at (407) 698-4976 or stop by our office when you have a moment. We hope to connect with you soon.