12/9/24
Better Times
I am not giving a review or rating right now and that is why I put the stars in the middle. This is a very wonderful place to live obviously because I’m still here after the hurricane when others are moving out and giving up. Hurricane Helene basically destroyed everything from the first level. Including our elevators pools and laundry. The bad thing is, we are still sitting in the same situation with no elevators, no pools and one laundry, but it is over in the seventh story. Those of us that... have stayed were kind of hoping that the owners would have some type of sympathy, realizing that we don’t have The wonderful amenities we are paying for. Our rent went up instead of some sort of compensation for paying such high rent and not having the amenities that attracted us to this residential place. Most of us here do understand that things do take time. But to not even have a pool where you can sit outside on a nice day, even if you can’t go in the water, you can socialize and sit around with others. We can’t do that because they have the gates locked to go into the pool area .
If you are thinking of leasing a unit here, I would like to state that it was a beautiful, nice place. Everything was good. Management was good. They somehow or for some reason change their management team and I can say that I am not happy with this management team at all. They are terrible. They do not respond. They are not nice. So if you are considering coming and being a part of our family here, I would wait until things got taken care of before you made that kind of commitment. People are moving out very very fast. How does somebody raise your rent when everything that you moved here for is taken away and they are doing nothing To Resolve it.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Gull Harbor responded to this review
Thank you for taking the time to share your honest feedback. We truly understand and empathize with the frustration you're feeling. The impact of Hurricane Helene has been challenging for everyone in our community, and we know how difficult it is to... be without the amenities and comforts you originally signed up for — especially for those like yourself who chose to stay and remain part of the community.
We want you to know that your concerns are being heard. The restoration process has taken longer than anyone hoped, and while there are delays outside of our control, we are actively working with contractors and local officials to move things forward. Your safety and quality of life remain our top priorities, and we are committed to restoring the elevators, pool, and laundry facilities as quickly as possible.
We also regret that your recent interactions with our management team have not met expectations. This is not the experience we strive to provide, and we will be reviewing your feedback internally to help improve communication and responsiveness moving forward.
We truly value residents like you who have stood by the community through these tough times, and we are looking into ways to better acknowledge and support your continued patience. If you’d like to speak with someone directly, please don’t hesitate to contact us at 727-325-6285 — we’d appreciate the chance to talk more about your experience.