7/1/22
Sketchy Fees and Fluctuating Rent
We've been at this complex well over a year and have NEVER had our rent be different month to month. All of a sudden with the new lease signed we are charged correctly the first month and now it changes month to month. We're also being charged May's utility fees in July! Something is not right here. We've NEVER lived somewhere in which the rent changes $100 or more each month depending on what additional fees they decide to add. The water is based on occupants and square footage, you know that... ahead of time, nothing has changed and you should be able to calculate that on a monthly basis without tacking on fees 2 months later with ZERO notice, Surprise your rent this month is whatever We want it to be, pay or be evicted. Very sketchy, and when you call the office you can NEVER get through, and Cheryl is extremely rude and unwilling to help answer questions, likely because she doesn't know the answers herself, but find someone who does because I'm not going to allow you to charge me fees without any type of notice or explanation that makes sense. People live on a budget!!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Woodlawn Park responded to this review
Please know that we only aim to stay true to the highest ethical standards and principles of our practices. If we have made a mistake or you felt we had not explained the charges thoroughly, we sincerely apologize. Please contact us so we can address... each of the details of this case. We look forward to speaking to you soon.
