1401 West Paces

Don't let the fresh paid and beautiful amenities deceive you. There is a reason the rent is low for the area. The problem with this complex is in the areas you can't see. The buildings are very old. I lived here for four years and nine months. I had issues with pipes bursting, air conditioning going out, frequent elevator outages and a gate that only works about half the time. The utilities were extremely high for a small apartment. I can only imagine it is because the systems are not very... efficient.

However, my biggest problem is with the office. They often tried to find a way to blame the residents for the repair issues, threatening to charge them for "misuse" of the property. Despite that, I paid my rent on time every month. I paid all applicable pet fees, including notifying them when I added a new pet to my home and paying fees for her as well.

However, when I left after four years and nine months, they charged me $500 for carpet replacement and $150 for the cheap flooring that had started coming up. They said the $400 pet fee and over$2K of pet rent I paid was not meant to cover pet damage. The only reason I was not charged more is because I spent days cleaning the apartment, which they expected to be immaculate. No matter how good a resident you are, they will milk you for all you're worth when you leave. Read More

just know if I can rate these apartments a 0 , I most definitely would. I’ve complained to the office the about trash, rats, nastiness, , maintenance problems, and rusting stairways that look scary and unsafe.

The trash that is never picked up. It is rats paradise. It is just nasty!! The parking decks are nasty. The stairs are nasty. The elevators are nasty.

The security gate works sometimes and don't worry about ever get your maintenance needs taken care of. If you have a maintenance... issue, get ready to wait for a week or never.

DO NOT MOVE HERE!!!!! They do not care about hardworking individuals residing here. They ONLY care about getting your rent. I cannot believe this place has a west paces ferry address. The community here is awful!
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Fantastic location, nice pool area, and great landscaping. But this place is horrible to live. They never answer maintenance requests, the place is trashed constantly, and the management has no clue.

Worst living experience ever. We didn't sign up for a 5th floor walk-up. Elevator constantly broken (more than 50% of the year we've lived here), grounds a mess, office staff runs the gamut from indifferent to rude. Location seems great, but if you need to get onto the streets outside the complex at any popular travel times, add an extra 20 min to your travel time. Parking lot straight out of Blade Runner. Too bad there's not a negative star rating option.

This is my 3rd year living here. I'm finally moving out. It is ok if you are looking for a nice location. The neighborhood is safe, but someone broke into 15 cars in a single day. It only happened once. I didn't have the best luck with our neighbors. I was woken up 3 or 4 times a month by a woman screaming like she was dying and then banging on her door from 3am-6am on WEEKDAYS. I called the cops the last time because it sounded like she needed help. Our other neighbors let their kids run around... by themselves all day. It doesn't seem like they go to school. They leave their bikes everywhere and even in front of our door. They bang basketballs against our door...They scream all day. They also have a dog that cries loudly everyday. The whole family yells at each other constantly. Another neighbor's dog almost attacked me but I managed to protect myself with a box I was carrying to the trash shoot. The dog wasn't on a leash... All of our other neighbors are great, but there are some that come and go that don't have the best intentions or manners. There are also a lot of structural things I had issues with. The stairway to the parking garage in bldg 5 has a huge puddle when it rains. It's basically above your ankles. Water overflows over the stairway, and I always got drenched with dirty, muddy water when I went to my car. There is a ton of construction right now which is inconvenient. Our apartment has terrible insulation. We spend up to $390 a month for power because the AC. We tried to get maintenance to fix it multiple times, but they said nothing was wrong with it. I even talked to the assistant manager. She called the power company and they said their meters were fine. We kept the air at 79 degrees during the summer months. It is ridiculous that it is that much. Just be aware you could pay an additional $390 a month for power. Also, during the winter it is super cold no matter how much hot air you pump in. There is a new management company that just took over. It seems like things are getting better. They have a Amazon package center now and it is AMAZING. Read More