Jefferson at the Perimeter Apartments

I would not recommend living at Jefferson Perimeter based on our experience.
Since moving in, we've dealt with one issue after another. We've had ongoing roach problems, multiple water leaks from the apartment above us that have damaged our bathroom closet several times, and periods where the entire complex was without water. We also had a leak above our AC unit that has left our ceiling damp, soft, and mushy, yet it still hasn't been properly repaired.

While the maintenance team is usually... helpful and responsive, the leasing office and management are the complete opposite. They rarely provide solutions or follow through on resident concerns. The automated assistant, Joi, is also frustrating because it never seems to get you in contact with the leasing office when you call.

When we moved in, we were told this was a gated community. However, for the entire year we've lived here, the gates have never been closed even once. Because the property isn't actually secured, we've experienced incidents that never should have happened. Someone even came onto our porch and urinated there, and we have it on camera.

Safety has also been a concern. Our dog was attacked near the playground by another dog that was off leash. Despite this being advertised as a smoke-free community, people regularly smoke both marijuana and cigarettes throughout the property with no apparent enforcement.

The property itself has declined as well. Trash is frequently left outside apartments, mold is growing on the exterior paneling of buildings, and after police evictions, belongings have been left scattered along the streets for extended periods. Parking near Building 12 is especially frustrating because the spaces are extremely small.

Another major inconvenience came when the community switched internet service to Xfinity only. Many residents, including us, experienced billing issues during the transition.

To be fair, our leaking AC unit itself ended up being an easy repair, and maintenance handled that well. Unfortunately, that's one of the few positive experiences we've had.

Overall, it feels like management is more interested in filling apartments than maintaining the property or addressing residents' concerns. Between the ongoing maintenance issues, lack of security, poor communication, cleanliness problems, and lack of accountability, we cannot recommend Jefferson Perimeter. Read More

I don’t submit many maintenance requests, but the few I do, take so long to get assigned and completed despite multiple follow-ups. It took over a month for the battery in my smoke detector to be replaced. It’s so frustrating because we pay for this service and it’s poor. And the management team gives you the runaround every time you try to follow-up. It’s ridiculous.

Total nightmare. From the moment i moment i moved into this complex i faced many issues. I could tell when the unit was turned over it was extremely rushed. Hugh roach problem. Nasty neighbors and foul odors. My mailbox was broken into many times and they do nothing about it. Seems as if they’re trying to upgrade the grounds of the property. The should definitely invest the money into the actual dwellings.

The tech Ray was absolutely assertive with great customer service. I ran into him on my way out and mentioned I needed my smoke detector changed and he immediately offered to take care of it, I mean literally got his letter and met me in my apartment within in 5 mins. Thank you Ray!

Been here for many years and have enjoyed every single day we have stayed highly recommend