4/26/25
Dissatisfied Renter - HORRIBLE EXPERIENCE
Currently, I reside on the top floor of Mira Midtown, occupying one of their premium penthouses. Consequently, I pay a substantial amount for my residence.
At Mira Midtown, safety and security measures are inadequate. On a near-weekly basis, my apartment has been the target of attempted break-ins. Despite numerous complaints and escalating incidents, no action has been taken to ensure my well-being.
Furthermore, two out of the four elevators are consistently malfunctioning. This is a... significant inconvenience and has frequently resulted in delays
I pay for designated parking, but other individuals are permitted to park in my parking spot without consequence. Despite repeated complaints and escalating incidents, this matter persists and has not been addressed.
On several occasions, the maintenance team has exhibited a tardiness in responding to requests. I have personally observed instances where there was no heating during the winter months, and maintenance personnel responded with a delayed response. Furthermore, there have been numerous instances where plumbing issues arose, resulting in maintenance responses that were approximately 80 to 90 hours later.
As a Global Senior Vice President, for a company that employs over 330,000 full-time employees and has a substantial presence in over 170 countries, I engage in international client relations on a consistent basis. During all my meetings, the incessant barking of the neighbor’s dog has consistently disrupted countless meetings. Additionally, I am a college professor who teaches online courses at a prestigious Ivy League university. My class sessions are frequently interrupted by the dog’s barking.
Over the past year and a half, I have diligently escalated my complaints to the internal property management team. However, matters and issues at Mira Midtown are never addressed. Despite multiple escalations and complaints, all issues persist.
Regrettably, I am compelled to relocate after the expiration of my current lease. This experience has been profoundly disappointing.
~ Dr. Taylor
Review from Apartments.com