9/18/23
Do Not Rent Here
I was shown many red flags before my move-in but I gave this property the benefit of the doubt out of desperation. Don't be like me. I will just detail experiences that occurred move-in and after:
7/17- Move-in: Unit is not ready (a replacement for the one I was originally approved for btw). No working toilet, calcium build-up in tub drain, tools and trash everywhere, hornet infestation on the porch, dirty apartment, no outlets on the wall, broken light fixture. I was promised all of these... things would be fixed by EOW
7/21- Agreed Upon Ready Date: Unit is still not ready. Only difference is that the tools are gone + there are outlets on the wall. Trash + cleaning were not completed
7/24- promised unit cleaning + fix to other issues that management was aware of prior to move-in
7/25- Working toilet. A week after my lease started
8/19- noticed water damage in the sink cabinet, so submitted a request. Seems to be an issue with the sink itself, maybe pipes in the wall? Cabinet is caving in
8/19- A/C broke - fixed that day but they left a portable A/C that was supposed to be picked up 8/21
8/21- Told sink would receive a temp fix that day while a part was ordered for installation and that they would remove a portable a/c. They did't. Also told no fix for broken fixture
8/22- pest control treats the porch
8/28- flooded bathroom, called emergency maintenance line in the AM, was promised that someone would show to fix this immediately. Nothing
8/29- went down to the front + placed more requests since the previous ones had been marked completed when nothing was actually done. again, no one showed
8/29- Someone updated my email after multiple verbal requests, online forms, and emails
8/30- Maintenance for the sink but left all the sewage grime in the sink cabinet + on the counter. Sink cabinet still water damaged, moldy + filthy
9/5- Garbage disposal broke + put a request in same day + another for leaks/water damage
9/7- Both requests are marked as complete. Neither is fixed: they cleared the clog in the sink (the actual disposal still did not work) + spray painted over the mess. Mold is still visible + the caved in base of the cabinet wasn’t touched. Also spray painted the floor
9/12- Put another request in for the garbage disposal
9/13- Garbage disposal is fixed
9/17- A/C broke again
They say what sounds good + make empty promises to shut you up later. Amenities aren't good. Property is gated, guest parking is free. Not worth dealing with management + maintenance
Review from Apartments.com
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Property Manager at Paces Park responded to this review
Thank you for taking the time to let us know how you feel toward our community and services. This isn't the feedback we like to read; however, it is crucial for us to improve. When convenient, please drop by our office so we can address your concerns... directly and work towards improving your experience.














