Lumen Doraville

Disappointed

I absolutely love living at Lumen Doraville! A huge thank you to the new staff, Ms. Kylie and Ms. Eve, for their professionalism and genuine care—they always ensure every concern is resolved before ending a conversation. The maintenance team (Mr./ Romero, Oscar, and Mark) is hands down the best I’ve ever experienced—fast, efficient, and truly a team. This community sets the standard for excellence, and I couldn’t imagine calling anywhere else home!

If i didn’t hear neighbors snoring, walking, flushing b the toilet, bed shaking, talking, cabinets closed and food being cooked this community would be great .

Long term tenant, recently moved out. Safety was very poor. My car was stolen & an attempted break in, attempted mugging in the lot, along with at least 2 other tenants stolen cars that I'm aware (possibly more but crime announcements are no longer given). The gates are left locked open or neglected often. Security cameras I don't believe are functional. The process to obtain footage for crime investigation is very poor.
Management: Negligent. Floor team is very polite, friendly. No issue in 2… years. After my car was stolen, I had no assistance from the Leasing Office management. The police investigation for my stolen vehicle was obstructed & am denied footage of the robbery still 6 months later. Met personally with the regional & site managers but was not a priority. I'm sure if this robbery did not occur, I'd have less negative to say but you want LO management that is helpful in your time of need. I did not want to leave, but the safety risk was that high.
Sanitation. Some dog owners had relieved their pets in a stairwell & elevator hall. Eventually was deep cleaned & had been less frequent in the end.
Gym: Clean, but not well equipped for the price. Read More