7/5/26
Verified Renter
Move in process was terrible, staff did not provide good communication to us before move in or during. The apartment unit itself is good for the price you pay. Maintenance is nice but takes forever to actually satisfy your needs.
Review from Apartments.com
Property Manager at Avana Cityview responded to this review
Thank you for sharing your feedback. We're sorry to hear that your move-in experience did not meet your expectations. Clear communication is an important part of helping new residents feel welcome, and we understand how frustrating it can be when... that falls short.
We're glad to hear that you feel the apartment offers good value for the price and that you've had positive interactions with our maintenance team. We also recognize your concern about the time it takes to complete maintenance requests, and we're working to improve our response times and overall service.
We appreciate your honest feedback, as it helps us identify areas where we can do better. If you'd be willing to discuss your experience further, we'd welcome the opportunity to learn more and work toward a better experience for you.













