Briggs at Powers Park

Some of the leasing office staff have displayed a very poor attitude and an unprofessional demeanor. They are often rude, unfriendly, and unwelcoming when residents come in with questions or concerns. In addition, there seems to be little sense of urgency when handling maintenance issues or resident complaints. Professionalism, communication, and customer service should be improved significantly.

Perspective renters:

RUN! DONT WALK!

The application fees are astronomical and they'll take your money and argue with you tooth and nail over a small disparity in your income, I pay more currently now for my apartment, no evictions, good credit score. They only allow you 24 hours to submit documents or they will take your application fees for themselves. they will not be upfront about how they operate until you have already paid the application fee. Then they become robotic they will refuse to... look into any other factors besides your most recent income. Don't even bother applying I feel sorry for anyone about to go through what I just did with this company. staff only trained to check boxes and collect fees as you can see by many other reviews. Read More

I am writing to express my severe dissatisfaction and distress regarding the condition of my apartment. The situation has deteriorated to a point where it is severely impacting my quality of life. There is a significant infestation of rats and roaches in my apartment. I have observed visible rat droppings in multiple areas, including under the kitchen sink and in the bedroom closet. They have damaged my personal belongings, including eating through two tubs of my cleaning paste (pink stuff) and... contaminating my food. I have had to discard a considerable amount of food due to this contamination. They can be heard running around under my bed and throughout the apartment. I was informed by the pest control guy that was sent to my apartment that the entire building is infested with rats, and my neighbors have reported similar issues, including catching 12 rats in their apartments. I reported these issues to the staff but have yet to see any effective resolution. The ongoing infestation has made it impossible for me to sleep or eat comfortably in my apartment. I have had to resort to eating in my car, staying in hotels, or visiting family in another state. On August 17th, the ceiling in my apartment began leaking due to a problem from the apartment above. Additionally, rats have bitten through the hose leading to the dishwasher, causing further leaks under the sink. Despite reporting these issues, repairs have not been completed. To manage the situation, I have had to use a bucket to catch the water and employ all my towels and blankets to prevent further damage. Tonight, 11 September 2024 while doing dishes two rats fell out of the cabinet closest to the stove near my feet, so I find myself again in a hotel wondering while I am paying for an apartment that I can’t eat or sleep in. An apartment that I wouldn’t want to see my worst enemy in, this is so disgusting. DO NOT MOVE IN HERE!!!!!
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I have recently moved in and the maintenance supervisor Tony is so helpful and nice. He made sure I was comfortable and let me know if there was anything I needed just let the staff know. I am very pleased.

the 11 months have been awful. Our maintenance requests are ignored and never resolved. There are requests from a year ago that haven't been tended to. RATS have entered my unit and are present in my building, I hear them run around as soon as the sun goes down. I have records from January requesting that to be corrected and the complex just hasn't down its job regarding the safety and comfort in my home. The gates haven't worked, and cars have gotten broken into. Save your money, ignore the... specials, it will save you a lot of time and money by not signing here. I would never recommend it. Lastly, when in the leasing office staff will not respect you, will fail to properly research your cases, and act as if your complaints do not matter. It's a nightmare in this complex, to say the least. Read More