Trellis Apartments

Complex is awesome management team is not professional and have a hard time addressing issues or concerns

This has been home to us for 6 yrs . Pet friendly and the office staff is willing to help wherever they can

Terrible experience here. Multiple complaints that I can think of. Also, there was so much bad I couldn't think of everything in an entire review, but here's what I could think of:

When we first moved in during the summer, the AC wasn't working, and it didn't work for about a week. The apartment was about a solid 95 degrees during the day, and 80 degrees during the night. Additionally, the apartment was nowhere near ready for move in, some light bulbs were out, many electrical outlets didn't... work, and no coax outlet for cable connections for internet, I had to get it installed from my internet provider (which costed extra). Moreover, during December, the heating didn't work for 3 WEEKS! Had to sleep with heated blankets when the apartment would drop to temperatures of about 40-50 degrees. They're incredibly slow at work orders. Some work orders were looked at after a month of it being on file. One time they literally listed a maintenance request as "complete" hours after putting in a maintenance request.

Something also important to note is that you will have ROACHES as roommates. No amount of Raid spray and roach traps will remove them. I put in a maintenance request for the pest control, which will cost you extra, and the roach problem got worse. WORSE! The roach problem was so bad they essentially infested and broke the microwave and Roomba that I had. Which both of them were not cheap products, but they were wasted and destroyed because of the Roach problem.

Furthermore, one day they had shut off the water in my building without notice for maintenance. So they sent out an email to notify the tenants DURING the maintenance already happening. So expect random maintenances that will interrupt your day or plans.

Also, it's not safe compared to other areas nearby like Kennesaw. A couple shootings nearby, and one apartment building was SHOT AT, and bullets had actually struck the building. Less than a mile from a jail also makes it not feel like a safe area. This section may not be entirely Trellis's fault, but I feel it's important to mention if you are considering Trellis.

Please, whatever you do, I suggest you look elsewhere. I'm not one to usually care about some of these things because I'm extremely accepting. But this amount of problems is simply unacceptable. Read More

You don't want me share what I think.
I can share on Google and Yelp anytime I want. There is also The Public Sidewalk out front. If I feel the need, I have a poster, and a Marker, and I can make a sign.

I like the location of the apartments. The apartment is nice and spacious. I don’t know the current management team. The previous manager was friendly and helpful.