Bella Apartments

Se arruino el aire acondicionado en el intenso calor y llamamos varias veces
Pero nunca llegaron
Son muy groseros y hay muchas cucarachas

I've experienced nothing but professionalsim and knowledgeable leasing agents from the beginning! My main leasing agent, Crystal was such a joy to work with. She answered all my questions and concerns in a timely manner and made sure I understood everything every time I came in. Karen was her back up when Crystal was out of office and she was just as wonderful and knowledgeable. She made sure all my requests were met, and even walked with me to my new unit! (I live close to the office). The… manager Claribel called me to make sure my maintenance request had been fulfilled after putting in a work order. I've lived in a lot of places and had NEVER experienced that before. Her assistant Melissa never comes in without a smile and offered me drinks and snack while waiting on my paperwork. Jeriel is a new face in the office BUT a nice person who offered to help anyway he could. He will make a great addition to this all-star staff at this property. It's unfortunate i can't give them more stars on this review. A big THANK YOU to the leasing agents, manager, and assistant manager. I won't be going anywhere for a while. Keep up the good/hard work!

Regards,

Jerry Smith Read More

Never live in these apartments! I gave them my 60-day lease termination notice and they accepted it along with a separate notice from the person I was living with. I then left the apartment a day early of the lease termination in order to move out of state and within that day my roommate decided to cancel the termination notice but I was not notified by Bella and I did not sign any forms saying I wanted to cancel the termination notice. Now I am going back and forth with the leasing office… trying to remove my name but they are being very difficult and are no help at all. Read More

The property management couldn’t care less about their tenants. I’ve had a broken balcony door since I moved here & have told the leasing office about it multiple times & they have done nothing! Recently, on Thursday I asked for my mailbox key bc I couldn’t get in & they told me to come back later bc maintenance has them so I came back the next day (Friday), they still didn’t have it. Then on Saturday, I called to ask if they had it & they said yes but when I walked up to the office they told me… they didn’t have them & that they lost the copy of my key and needed to order a new one. On Monday I went up to the office and then they told me I needed to give them my money orders & $5 in order to get the key. On a separate occasion I had a tarp on my balcony & the office notified a guest in my apartment that if we did not take it down then we would be charged $75 the next day. The guest never told anyone about the warning the office gave us so the office called us the next day to tell us that if we did not remove it within a few minutes then we would be charged $75, they didn’t care that the message wasn’t relayed to the person who’s name is actually on the lease and said we would still be charged regardless if we got the notice or not. Read More