Forest Pointe Apartments

Management is argumentative. Every time something breaks it becomes a debate where they deflect fault, find excuses, or try to push off repairs for long as possible. I’ve literally been told “that’s weird the previous tenant didn’t say anything,” when I point out something isn’t working correctly. For somethings we just ended living with them being partially broken because it’s too much of a hassle to try to debate with them to actually fix it. Overall, they do not communicate well (never hear a… timeline from them, when they’re not deflecting l, they keep every response vague as possible.) Common area is a mess, never cleaned properly. They send passive aggressive notes to the entire unit, while ironically doing what they’re asking tenants not to do. They leave old broken appliances in common areas, or outside, for months to over a year. Management simply doesn’t know how to talk to people. Maintenance is nice but not well versed in repairs or issues—or are being directed by management to not fix things correctly (see how long they can get away with it being broke before having to fix it.) These are not “luxury” apartments as advertised. Walls are super thin (hear every neighbor convo, footstep, music, and plumbing sound,)paint is super cheap (rubs right off,) bath tub had rust that was painted over, ect. This also is not in Lake Bluff, it only shares the zip code with it. I’m surprised they haven’t been sued for false advertising yet. Also it’s cheaper rent wise to move to a new unit rather than renewing your lease. This has the crappy “landlord special” paint all over. Don’t make the move here. Read More