82 Flats At The Crossing

Great Service I appreciate the professionalism and prompt service through maintenance.

I don’t usually write reviews, but I’m genuinely excited to share our experience at 82 Flats because it was such a great one. My fiancée and I lived here for a year—our first apartment together—and it quickly became a special place for us. In fact, we got engaged while living here, so it will always hold a special place in our hearts!

The location is one of the biggest perks. Being in the north side of Indy meant we were close to everything we needed—great restaurants (District Tap was our... go-to!), shops, and other conveniences, all within close proximity. Yet, the community still feels tucked away, safe and peaceful.

The complex itself is well maintained and does live up to its “luxury” branding. The grass is regularly mowed, common areas and hallways are kept clean, and at night, the building has a cozy charm with all the balcony lights. Our unit was clean, comfortable, and felt like home from day one.

Most importantly, what really set 82 Flats apart was the exceptional management and maintenance team. In our experience, this is often a pain point in apartment living—but not here. Everyone in the leasing office was friendly, responsive, and truly seemed to care about residents. Whenever we had concerns, they were addressed promptly and professionally.

One example that stands out: when our A/C unit stopped working in the middle of summer, they tried to repair it but quickly determined it needed to be replaced. While waiting for the new unit to be approved and delivered, they installed a temporary window unit to keep us comfortable. We were really grateful for that.

Lastly, If I had to point out a couple of minor downsides, I’d mention two things: First, we wished there were longer walking paths or a secure outdoor area for dogs. Second, the delivery situation could be confusing. Because there’s another apartment complex next door, delivery drivers often had trouble locating the right building. The package room can also be tricky to locate if you’re not familiar with it. We eventually added detailed delivery instructions and asked for items to be left at our door, which helped a lot.

We recently moved downtown to be closer to work, but we still find ourselves missing 82 Flats sometimes. We just received our full security deposit back with no surprises, which was the perfect end to a great rental experience.

We highly recommend 82 Flats to anyone looking for a clean, quiet, and well-managed community in a great location! Read More

You pay for what you get.

Likes:
- pool area
- community: Nice people and management
- apartment events
- The maintenance team is very helpful/efficient
- Great area/location tucked back behind the strip
- Walking distance restaurants

Dislikes:
- Trash Valet services: they are inconsistent in picking up the trash and often miss days. This is a third-party company where 82 Flats management does not assist in communication.
- Trash compactor is often broken
- The gym is very small and the... air conditioning doesn't really work
- thin walls and floors
- No smoking / Drug policies are enforced (hallways smell like smoke etc.)
- limited parking
- car break-ins
- quiet hours are not enforced Read More

I’ve been living here for over a year and never encountered major issues with maintenance or leasing office. Great place to live if you live by yourself. Any questions or concerns I have get answered immediately

Area is great, safe, some minor issues with needing stairways cleaned but nothing major. Way better then other apartments I have seen in the area.