10/28/25
Do NOT move to this place.
This has been the most disrespectful and stressful experience of my life.
When I first moved into a second-floor apartment, they delayed my move-in and asked to paint the unit with all my belongings already inside. They put me in the last building at the back of the complex and never maintained it — the stairs were broken, unsafe, and filthy. I asked many times for repair, but they only fixed other buildings.
This year I got pregnant and requested a transfer for safety reasons. Things got... worse. They delayed the move saying they found a “leak,” tried to paint my apartment while I was still living there, and later demanded that I leave the same day. After refusing, they suddenly claimed there were “pests” and forced me to move midweek, while pregnant and after work.
The new unit was disgusting:
• Severe roach infestation, even inside the pantry.
• HVAC full of dirt, rust, and possible mold.
• Moldy kitchen cabinets.
• Maintenance tickets closed as “resolved” without fixing anything.
Noise is unbearable — no insulation, constant stomping and banging from upstairs. We can’t rest or even hear our TV. I’m pregnant and can’t relax in my own home.
Management ignores emails or responds rudely without solving anything. The laundry room is filthy with only two machines working, the grill area has no lights, and the so-called “pickleball court” doesn’t even have a net.
Please think twice before moving here. This is not a safe or respectful environment — especially for families or anyone expecting a baby.
Review from Apartments.com
Property Manager at The Element responded to this review
We are truly sorry to read that your experience has been stressful, and we appreciate the opportunity to clarify and address your concerns. Our team understands how important a safe and comfortable environment is, especially during pregnancy, and we... were glad to be able to honor your transfer request to a first floor apartment home. All maintenance requests for your home (both old and new) have been completed, and our pest control provider continues to service the community regularly to ensure all homes remain well-maintained. We regret that your transition process felt rushed and apologize for any challenges you may have experienced. It is never our intention for a resident to feel unheard or cared for, and we encourage you to reach out to the office directly so we can continue working with you toward a positive experience in your new home.
