ReNew Odenton Apartments

Leak The leak under the sink has been fixed by replacing some parts. I’m not sure if I need to put in another request to have the outside wall fixed. I discussed it with Marvin. He explained what would need to be done. I wasn’t expecting him to do it that day, but I don’t know if I should put in a request about it too. Marvin was very nice and professional, and took care of things as soon as he was aware of what needed to be done.

Maintenance I’m not sure what maintenance work I put in. If referring to the stagnant water and leakage in front of my apartment, the work has not been completed.m
Yes, a path was made for the flow, which I appreciate, but no maintenance work has been done to stop the leakage. I just hope the bill hasn’t been coming to me me . The front of my apartment has been blocked off with yellow tape like thing, for weeks now, hence I cannot not go in and out of the apartment through th

Terrible customer service Mailbox broken since before movein date. No access to mailbox for over 2 weeks.

No response to any submitted repair requests.

Did not provide FOB or pool passes upon initially signing lease.

Did not offer any tour of facilities or unit.

Maintenance workers 2 of them awsome Thore ,wayne awsome the lady's in the office are awsome I am happy we have them on our property I beef living year since 2010 I love it here because of the people here

Changes There seems to be a lot of rotation of staff and policies. I wish these changes were made with more clarity. Rent "late"-notices issued less than 24 hours after the first of the month. Ever shifting office personnel is puzzling as well. I am also unsure of building-structure maintenance and what contractors are on hand to assure safety, because I was assured of my apartment's safety despite the large gaping crack that ran across my entire bedroom ceiling. Lot's of changes, need... more clarity. Read More