The Reserve at Lakeside

The apartment itself and the community is great. It is a very family friendly place and for that I love where we live but...
Management is extremely unprofessional in their dealings with current residents. They have very poor communication skills whenever you try to discuss matters such as maintenance request. They have yelled and hung up on me over a miss communication on their end. They taped a letter on all residents doors that was not proof read and was very passive aggressive. They will… take what you say and do and turn it into something much more extreme, making you the one in the wrong when you are not. Several neighbors I have will not deal with the office because of their "attitude". There is no on call maintenance phone to get ahold of someone fast. Instead you have to call and leave a voice-mail and cross your fingers that someone listens to it. They say that they are fully staffed but if you need anything from them they are all of a sudden short handed. They will leave the office "closed" even during their open hours so they do not have to deal with residents. Read More