The Springs Apartment Homes

Great community to live in Great community to live in
Great maintenance team,, highly recommended

Thanks to the maintenance staff! Joe came to repair a bifold door and Carlos came to spray for spiders. Both did a great job! Thanks so much!

Do. Not. Recommend.

I moved here in 2020 and my rent has raised $250 since then. I live in a tiny box with a window unit and no w/d. management makes excuses, not solutions.

They fix the outside to lure in the unsuspecting, meanwhile tenants in my building g have windows leaking since I’ve been here, even through the refacing of the outside. That project took two summers for one building, and they didn’t even bother to replace leaking windows. They just slapped in siding and paint... around them and told the tenants ‘tough luck’. Tenants on the ground floor have floods every time it rains. Consistently. They charge for the address but don’t live up to it.

Even though I’ve been very ill and it will be a huge undertaking for me, I’ll be leaving here.

Lipstick on a pig is their standard.

That’s the typical response from management. Tough luck. Read More

I am currently a resident and I had high hopes for this place. The water is still
Disgusting after they’ve put up in new filters and “water softener”. There’s new construction going on everyday beginning at 9a sometimes earlier, with no warning at all. If you work late nights, have kids, or go to school do not move here. You’ll hear constant banging well into the afternoon. The management thinks it’s ok because they’re “upgrading” but the interior is extremely outdated. The third party doing... outside repairs are also very rude they act like they live and pay rent here also. Whole complex just needs to be shut down. Read More

I used to live here but moved because I couldn't justify the benefits for the price they charged.

Pros:
1. The leasing office team members & maintenance team were very responsive at beginning.
2. Water bill is included but it comes at a cost.
3. Friendly Neighbors

Cons:
1. Constant overfilled dumpsters attracting raccoons. The raccoons damaged my car multiple times and the cost of getting that repaired was around $800; I tried critter repellent and there were no traces of food and whatnot in... my car.

2. Appliance/Cabinets are very outdated. It actually boggles my mind that they focus on upgrading the door locks/ac system with the new smart home app you can access from your phone instead of actually making the interior better.

3. The included water is the well water. Murky/Brown/Yellow water coming out of the faucets. I did reach out to the team and the fix is to leave the water running until it's not disgusting...

4. Not sure exactly what happened but the maintenance team hasn't been resolving issues in time.

5. The air vents are very dusty. I lived on the third floor and majority of the vents were located on the ceiling. Thus, a lot of the dust when enter into me when I went to sleep. Every morning, I would spit out mucus from all the dust.

6. I don't think this is the springs fault but the power goes out frequently. I worry whenever it rains while I'm working from home because I know I'll be disconnected at some point. This is a known issue throughout Novi so I dont think this issue will be fixed anytime soon. Read More