3/28/26
Lack of Service
I scheduled an in-person tour appointment today at 4:30pm. I arrived 10 minutes early and saw the leasing office was closed. I called the number from the confirmation email about the tour and left a voicemail. I waited 20 minutes before leaving, and no one showed up or reached out during that time.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Villa Del Coronado Apartments responded to this review
We’re very sorry to hear about your experience - that’s certainly not the level of service we strive to provide.
We understand how frustrating it must have been to arrive for your scheduled tour and not have anyone available to assist you,... especially after waiting. This is not typical of our team, and we’d like the opportunity to look into what may have happened.
Unfortunately, we’re unable to match this review to a specific appointment based on the username provided. If you’re willing, please reach out to us directly at marketing@reeapartments.com with your name and the date/time of your tour so we can investigate further and work to make this right.
We appreciate you bringing this to our attention.














