6/9/25
Verified Renter
Unpleasant Smells and Non-enthusiastic Guide Upon arriving, I felt as if we had arrived without an appointment. There wasn't any recognition that we were expected as we had experienced on other apartment tours. I don't believe the Guide even introduced herself, as later I had to say, "I'm sorry, what was your name again?" And then I introduced myself and my daughter, who had not even been acknowledged.
Our guide was pleasant enough, but just seemed rather unenthusiastic about the whole... process.
We traveled to garage to get the "golf cart," which she referred to as a more clever name. The garage seemed dirty and not particularly well lit. Just rather dingy. Then we traveled to the building we were touring. Upon entry I was immediately hit by a smell. Not, an "Oh, someone is cooking dinner, perhaps with spices that are new to me." smell. But rather, "the trash really needs to be taken out!" smell. That smell filled the elevator and even continued on the floor we were visiting. At least on that floor there was also the smell of something being prepared for a meal, which that helped.
The apartment was also rather underwhelming.
By the time we visited your apartment complex we had already since five others. I had seem your ads and was very hopeful that we would find a pleasant place to call home. Unfortunately, even though I ran into a prior student I have missed seeing in a few months due to his having surgery, I left feeling disappointed.
Review from Apartments.com
Property Manager at Twelve 501 Apartment Homes responded to this review
We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for customers like you.
