Moment

We were very happy with just how well the staff made the Moment our home this post year. All the amenities are well maintained, clean, and inviting. Direct access to the Skyway was a welcome diversion during the depths of winter (and the heated garage was great during the snow storms). The bike garage is the best I’ve found (extra kudos for the bike wash). The pet wash has always been clean (can’t say that about the big box pet stores) and ready for our 95lb doodle. Lastly, the staff has… been excellent on helping us recover missing packages and impromptu maintenance. A+! Read More

I had an excellent experience at Moment. The staff was attentive to details, the gym was beyond excellent, the parking garage was reliable and safe, and the building is convenient to everything you could possibly need in the downtown Minneapolis area. I would highly recommend living in this building if moving to the Twin Cities area.

I realize everyone's experience is going to be different in any apartment community. Personally, I've really enjoyed being here. It's quiet and maintenance is very responsive to issues. I love the events and the people (residents and management) are wonderful.

Parking was just increase to $175 and you don't even have an assigned stall.

The retention rate of this place is less than 30% hence why they have to offer up 3 months free to suck you in. Once they do, they will only offer you a $1,500 credit to stay when they give new residents $7,000+.

On top of this we've had a lot of issues throughout our year here -

- Safety has become increasingly more dangerous with multiple break-ins and thefts in the complex. There are often times homeless people… that wonder the halls randomly knocking on people's doors.

- Trash has gone up to almost $50/month and is left everywhere, often gets clogged up leaving you with nowhere to put it.

- We were without hot water for over a week with no compensation offered even though it's considered an emergency in the state of MN.

- Elevator 2 is down a few times a month meaning that you can expect to wait 10-15 minutes to get downstairs.

- Amenities don't work more often than they do. Keep this is mind when you're touring. What they show you likely isn't working.

- If you live on the 10th floor, there is no way to keep the floor cool so your apartment will be at 75+ during the summer even with the AC running at 100%. Electric bill in a 1 Bed +Den will average $120+.

- One plus side is that the maintenance team is amazing, they have answered all of the requests within 24 hours if not sooner. Read More