2/28/26
Leasing staff is terrible
The leasing staff is completely unresponsive as a resident. They don’t answer email, phone calls, or messages on the resident portal. Extremely unprofessional.
Review from Apartments.com
Property Manager at Nordhaus Apartment Homes responded to this review
Hi there,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience with our leasing staff's responsiveness. It is incredibly frustrating when you're trying to get in touch about important matters, and... your concerns about unanswered emails, phone calls, and resident portal messages are absolutely valid. This is not the level of service we strive to provide.
We would appreciate the opportunity to discuss this further and work towards a resolution. Please reach out to us directly at nordhaus@trinity-pm.com so we can address your specific situation.














