6/13/25
Horrible Place to Live
Easily the worst place I’ve ever lived. The AC has been broken for 10 out of my 12-month lease even though I reported it right after moving in. Still not fixed. During the winter, the heat didn’t work either, and it wasn’t repaired until the cold was basically over. It was colder inside than what local laws allow. The dishwasher has had roaches since day one and nothing has been done about it. My car was damaged by the apartment’s own equipment in the parking lot, and they refused to take... responsibility. On top of that, management threatens to fine entire floors when someone breaks the rules because though there are no cameras and no way to tell who actually did it. If I could do it over, I would’ve chosen any other apartment. Don’t waste your time or money here.
Review from Apartments.com
Property Manager at Cold Storage Lofts responded to this review
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. It’s clear that we fell short of providing the standard of living we aim for, and for that, we sincerely apologize.
We understand how... frustrating it must have been to deal with HVAC issues and the condition of your dishwasher. These are not the experiences we want for our residents. We’d like to look into your unit’s maintenance history to better understand what happened and how we can make it right.
We’ve also recently updated our camera system to improve security and accountability throughout the building. Our goal is to create a safe, fair, and respectful community for everyone.
Please feel free to reach out to us directly about your dishwasher—we want to ensure it’s fully resolved.
Again, thank you for your feedback. We take it seriously and are committed to improving.
– Cold Storage Lofts Management