4/18/25
Great Location & Atmosphere, but Maintenance Stretched Thin
We've lived here happily since 2021 and have really enjoyed the quaint atmosphere and convenient location. Being close to major highways and businesses makes commuting easy, and despite being near Medical Row, it's surprisingly quiet.
The management team and office staff are friendly and helpful, creating a welcoming environment. However, the biggest downside is the maintenance availability and delay in answering requests. The maintenance is stretched thin across multiple properties. While... smaller repairs are handled fairly quickly, larger issues—like appliance replacements—tend to be ignored. We've been requesting a new dishwasher for three years due to ongoing leaks and poor performance, but unfortunately, this request has been repeatedly denied.
Overall, it’s a pleasant place to live, but the property owners should invest more in maintenance staffing and responsiveness.
Review from Apartments.com