7/21/26
Save yourself and don’t move here
I would not recommend this apartment community. The issues started before move-in with an apartment that was not ready, including unfinished work, damaged walls, and maintenance concerns. Throughout our time here, we experienced repeated unresolved issues, including deteriorating walls, ants, window problems, moisture concerns, and mold-related issues that damaged flooring, furniture, and personal belongings. We also dealt with poor communication, delayed responses, conflicting information,... unpleasant hallway odors, overflowing trash in the mail room, stolen mail/packages, and marijuana odors entering from neighboring units. The biggest frustration was not just the problems themselves, but the lack of consistent communication and solutions despite documented maintenance requests, photos, emails, and vendor visits. The location may be convenient, but the quality of the apartments, upkeep, and management response did not match what residents are paying. Save yourself and/or family from the emotional, mental and financial stress of moving here.
Review from Apartments.com
Property Manager at Reserve at Kenton Place Apartment Homes responded to this review
Thank you for taking the time to share your concerns. We are disappointed to hear that you feel your experience did not meet the standards we strive to provide to our residents.
The concerns described in your review—including apartment readiness,... maintenance, moisture concerns, communication, community upkeep, odors, and package or mail concerns—are important to us. We take reports involving potential water intrusion or moisture seriously and work with our maintenance teams and qualified vendors to investigate and address issues when they are reported.
We also recognize that effective communication is an important part of resolving any maintenance or community concern. Our expectation is that residents receive timely communication, clear information, and appropriate follow-through throughout the process.
Because this review was posted anonymously, we are unable to identify the apartment, work orders, or specific circumstances referenced and therefore cannot appropriately investigate the concerns described. We would welcome the opportunity to speak with you directly so we can better understand your experience, review the documented history, and determine whether any outstanding matters require attention.
Please contact our management office and ask to speak directly with the Community Manager or Regional Manager. We value resident feedback and would appreciate the opportunity to address your concerns directly.
