Southpoint Crossing

DO NOT RENT HERE! I've survived 3 changes of management and all are abysmal.

THIS PROPERTY IS NOT SAFE! The gates do nothing but slow your commute. Somebody broke into my car around Christmas and property management didn't care at all. Streetlights are out for more than 6 MONTHS before replacement. Panhandlers hassle you at the shopping plaza next door, I saw a man shoot up at the American Tobacco Trail parking lot less than a thousand feet from the apartment's gates. Packages are stolen within... 60 minutes of delivery and management WILL NOT receive important packages to the office. They've just started using Fetch and you'd better leave the "Sign for every delivery" option turned on. I've had so much stolen from this complex I could have paid a month of rent.

Your car WILL be towed. Unlimited Property patrols all evening and has towed residents cars from residents spots, not to mention what they do to visitors. My catsitters were in and out within 15 minutes and had their car towed. Don't worry, the complex will block you in with their trucks and make you late to work, it's only the residents and their guests that will be towed. If you catch the tow truck it's $200, if you miss them it's $245 for same-night recovery.

You WILL have cockroaches. We've called management, we've worked with the property pest control, we've set our own traps and poision, we've done everything. None of that matters when there is trash overflowing from the dumpster every weekend, giving these pests a buffet and a warm welcome.

This property is miserable and management laughs when you mention the buildings are falling apart. They don't care. It's not their house, it's not their property, they don't give a single lick about your wellbeing, they just work here.

DO NOT RENT HERE Read More

I lived here for about a year in total. I loved how quiet and safe the area is. As well as the local walking trails, nearby attractions, and the gated aspect of the community. However, there was a really bad MOLD issue that I could smell from my HVAC unit they first week I moved in. Got my unit tested using a mold kit and it came back positive. This mold issue made myself and my loved ones very sick. It was also very hard to get in touch with the leasing office to file complaints, work orders,... etc. Read More

I assumed we were under new management when the gates magically stopped working. Since Nick has become the property manager this complex has gone downhill. Gates work whenever they choose them to. Guests can not enter gates because they refuse to share gate code numbers. There are no amenities really. They took apart the community office and the pool worked for about half the summer. The best part of it all? You can't reach anybody via phone or email. They do not respond nor answer. They don't... even send out proper emails pertaining to updates about the apartment or anything. Any 5 star review on here is a lie and clearly an influenced review. Other than the location this apartment is NOT WORTH the rent prices. Southpoint Crossing is the farthest thing from luxury. Do not be fooled.

PS: No need to respond to my review with the suggestion to call the front office. For one, you all don't answer the phone. For two, you do not care and the way this apartment complex is being ran shows that. Read More

This is the place to be. The amazing staff gets back to you right away. I’ve never had an apartment complex that I didn’t love more than here. It’s so close to everything without having to be in the city. I’d give it more than five stars if I could.

Just want to say thank you to Southpoint Crossing Staff. Nick, Fatinah, Joy. For a great, clean well professional places to live.
They always helping willing to go the extra mile for their resident.

Also thank you for the great resident pool party y'all had for the resident last Saturday it was so much fun and lots of food. I was able to meet some awesome neighbors.

Keep up the great work!