Park Lane at Garden State Park

Thank you for your feedback. At this time, we are not aware of ongoing issues with parking, elevators, or the intercom system. We encourage you to contact the management office directly at 856-662-1600 or parklane@edgewoodproperties.com so we can... better understand and promptly address any concerns you may be experiencing.

Sincerely,

Katie Malatesta
Community Manager Read More

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear you feel this way about your experience. Our goal is always to provide a positive living environment, responsive service, and clear communication for all residents....

We want the opportunity to learn more so we can properly address your concerns. Please reach out to our management team directly at 856-662-1600 or parklane@edgewoodproperties.com, so we can review the situation in detail. We take matters such as plumbing concerns, phone service interruptions, and security deposit disputes very seriously. While we follow all required policies and procedures—including thorough move-out inspections and timely communications—we welcome the chance to understand your specific situation and ensure it was handled appropriately.

We appreciate your feedback and hope to speak with you directly so we can resolve any outstanding concerns.

Sincerely,
Katie Malatesta
Community Manager
Park Lane at Garden State Park Read More

Hi Svetlana,

Thank you for sharing your feedback. We are sincerely sorry to hear that your experience did not meet expectations. Our team strives to provide a comfortable and well-maintained living environment, and we take all concerns seriously....

Regarding your comments: We understand construction in the surrounding area has been inconvenient at times, and we have continued working with contractors to minimize disruption where possible. Sound concerns and air circulation issues are always addressed promptly when reported, and we encourage residents to notify us so we can investigate and take action. We have strict protocols regarding entry into apartment homes and only enter with proper notice or in an emergency, in accordance with state and lease requirements.

With respect to your move-out, our team followed the standard inspection process and documented the condition of the apartment as required by our lease agreement. We understand you disputed those findings, and we cooperated fully with that process.

We truly regret that your experience was not positive and appreciate your time in the community. If you would like to discuss your concerns further or if there is anything unresolved that we can assist with, please feel free to reach out to our office directly.

Thank you,
Katie Malatesta
Community Manager
Park Lane at Garden State Park Read More

Thank you for taking the time to share your feedback. We understand how frustrating this experience has been, and we truly appreciate your patience as we’ve worked to address your concerns.

Our team responded to your initial report the same day it... was received by sending our licensed exterminator to inspect and treat your apartment. A follow-up service was completed one week later, and a third visit is already scheduled to ensure continued monitoring and treatment.

In addition, our maintenance technician inspected your apartment and surrounding areas to check for possible entry points and conducted moisture readings throughout the unit, hallway, and building. All readings were within normal range, and no potential entry gaps were found.

Please know that we remain committed to resolving this matter and ensuring your comfort in your home. If you notice any changes or continued activity before the next scheduled visit, we encourage you to reach out to the office so we can respond promptly. Read More