Premier at Cherry Hill

The buildings are constantly having huge leaks and always seem to have bandaid solutions that quickly fail again. The leaks cause mold which they blame the tenants for and refuse to properly remedy. Also they are now charging for water (and all other utilities)- wonder if they are factoring in the leaks when they charge people. Also there is no one you can talk to that can ACTUALLY help when you have an emergency maintenance issue now. When the old company owned the place you used to be able to... call and get help within the hour. Now you get a random guy in a call center that puts in a ticket but offers no immediate help, even if your ceiling is leaking and apartment is flooded. The photos they use to show off the apartments are also incredibly misleading, as many of the apartments are old and outdated with appliances that barely work. All in all I do not recommend The Premier, especially with the rent increases, the utilities no longer being included, the fact that all of the good staff and maintenance people have left, and the fact that it is no longer pet friendly. Read More

deceptive. building old as dirt. negative overall

- As a potential renter the overall process of applying online and reserving an apartment that would not be available for occupancy, or even inspection, for over two months seemed somewhat manipulative.
- Multiple models were shown with features different than the reserved apartment, which was not available for inspection due to occupancy. Vague assurances were given that one feature in particular, flooring, as shown in the models, would be different in the reserved apartment, but apparently... not guaranteed.
- After application approval and closure of reservation fee refund window (a fee that should have provided reasonable time and opportunity as stated in the lease for review and return by the renter, without presumption by the property as to renter intent), written documents, including lease, were provided online indicating review and return within forty-eight hours, but within minutes, and despite unit availability still two months in the future, a verbal ultimatum was given for same-day, five o'clock, end-of-business review and return of the lease, giving only two hours to arrange immediately required payments, to consider other requirements only then made available in the lease documents, and, as is the right and usually the case for renters, to consult and compare other properties also under consideration. Read More

Good place to live. Maintenance is great and people are very polite. The lobby and hallways are clean and vacuumed. The location is very convenient to shopping.

Clean. Quiet for the most part. Have experienced a dog off leash and had to grab up my dog as the dog went around my legs. I felt uncomfortable because I did not know if they would bite. This occurred by the entranceway. I feel all dogs should be required to be on a leash unless in the dog park