6/5/25
Improvement needed
Living here 2+ years it's been a mixed bag. Pros: Neighborhood is great, walking distance to everything (groceries, post office, UPS, laundry, restaurants), package room, pet friendly, onsite gym, pool. Cons: Some amenities don't work (fire pits and bbqs), W&D on the floors (in my building) haven't worked properly since my move in. The rent increases are ridiculous! Beware, I had one year a 9.5% increase. Not everyone gets that amount and management gives non answer when you ask. After my promo... year of a 15 month lease, there's no consistency after your renewal. You get 11, 12 or 13 mons. Auto renewal, if you don't respond to deadline you're auto renew and the fees to end lease is also 4x your rental.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Chestnut Hill Village Apartments responded to this review
Thank you for your feedback and for being a resident for over two years. We're glad you enjoy the location and some of the amenities, and we’re sorry to hear of your concerns. We understand your frustration and would appreciate the chance to speak... with you directly to address these issues. Please feel free to reach out to the office to discuss.