The Village At Voorhees

I have lived at the village for over 20 years now and everyone is so great! Maintenance staff is the best I’ve ever seen. Thank you to the leasing office for all that you guys do!

Soon after our move in we noticed that the refrigerator freezer leaked to the bottom of the unit and would leave over a gallon of water in the drawers that would have to be emptied regularly. We had maintenance come out three times to fix it and they all had a different reason it was happening. The first time they said we had too much food in the freezer, so we never filled it more than halfway after and the problem persisted. This ordeal went on for months and cost us a solid amount of food… that got waterlogged and had to be thrown out. It wasn't until I contacted them and pleaded to have it fixed in a finite way and mentioned the amount of times they'd come out before they replaced the unit, which was extremely old any way.

Soon after this began the "mold situation". It started near the AC units, which are the kind you see in a hotel. Black mold would grow along the side and tops. We personally had them come out three times to clean these units and were given assurances that it wouldn't grow back due to the chemicals they used (it grew back). We then got a ceiling leak, which was remedied with ceiling paint that made the spot less conspicuous, but not by much. The situation came to a head when it started growing along the walls and ceilings of the bedrooms, which included our newborn daughter's nursery. We spoke to our neighbors and they said they have had them come out almost monthly and were given different reasons for why it was happening. I contacted the lease office and mentioned this and they finally got the maintenance manager involved. They came out and did some measurements and told me that the attic has very poor ventilation and high humidity as a result and they were bringing a "contractor" out to fix it. A week later a couple maintenance employees (not contractors) went up and did some work that resulted in pinhole cracks in the ceiling. After this "fix" we started paying attention to the baby monitor readings and were getting numbers as high as 74% humidity. They have come out monthly ever since and the readings are always high using their instruments, but they have never given a plan on when or how this will be resolved. The final straw was when I got pneumonia, which knocked me out for a week after never having such an illness in my life. This is ultimately why we decided to bite the financial bullet and break the lease, which was an extremely tough decision financially. Read More

If you have small children, someone who is immunocompromised or care about your own health DO NOT move here. I wish I would have listened when I was warned about this complex years ago. We have had many issues since moving in. The biggest concern is black mold everywhere, and this is not unique to our unit as I've spoken to other residents who have the same issue. It's on interior walls and everything. Maintenance comes out and sprays harsh chemicals, so be prepared to leave your apartment all… day long if you have small children, just for it to come back or pop up somewhere else a week later. The heating and air conditioning units are not appropriate for an apartment, they are the ones they install in small hotel rooms. I monitor the temp with my baby monitor and having the unit set to 68 degrees can leave your rooms anywhere between 65 and 72. I have no idea how to dress my baby for sleep because of this. They replaced parts of our refrigerator that literally had water POURING into it from the freezer 3x before finally replacing the entire thing, resulting in hundreds of dollars of food being thrown out. The final straw for me posting this review was today when my water was shut off without notice while I was in the middle of cleaning. I had bleach on my hands and could not wash it off, which was especially a problem because my newborn woke up and needed to be picked up. The answer I got was that maintenance had to "emergently" shut it off while doing work in a downstairs apartment. They could have taken 5 minutes to knock on our doors before doing so. Maintenance and the leasing office are all nice enough, but this place is borderline dangerous to live in. They will come out in a timely manner, but do you want maintenance at your apartment weekly or more giving you temporary "fixes"? Do you want to have to leave your apartment for a majority of a day while they spray harsh chemicals? My husband has no medical history at all and had serious pneumonia a few weeks ago when the mold was at its worst. I hope anyone with children/babies considering moving here takes this review seriously. Read More

It's impossible to get a parking spot because some tenants have 4 cars and the office does nothing, and they have bad tags ,and aren't registered or inspected people don't clean up after their dogs, there was a shooting last year and the office never told the residents of the situation they played that off to putting money before residents safety, also car break INS ,the fact the back of the building is dark at night and unsafe to walk in safety, how this place is rated a 5 is a joke it should… be a 2 maybe Read More