Encanto Lofts Apartments

Honestly, I was looking for an affordable place to live on the north east heights of albuquerque. I was considering not moving in due to the rude leasing agent, Alex, but Makayla was very pleasant and since I've lived here, I have seen that the team has worked so hard on the the property to make it look better and even feels better since she's taken over in the fall. Before, the pools were disgusting but in the winter, they cleaned it and it was so much more esthetically pretty. I would... recommend people to live here if Makayla is still the manager. The other manager was stuck up. If I come back to Albuquerque, I would love to live here again. Read More

Don't be fooled - the photos are misleading and the apartments are full of roaches. In addition to the bugs, the apartment was DISGUSTING when we moved in.

I highly recommend going somewhere else - DO NOT rent from them. And if you are curious, make sure you do a tour before signing any paperwork - be sure to see the unit they plan to put you in.

Best wishes on the apartment hunt!

Los departamentos están infestados de cucarachas, las lavadoras y secadoras del edificio no funcionan, las personas en la oficina no te ayudan, incluso te gritan, como si te estuvieran haciendo un favor

It was fine until I needed any repairs done to my apartment. When I moved in (and still the case) it smelled so strongly of cat urine that it made me dizzy. They refuse to replace the carpet although i let management know its affecting my asthma ( i have a dog too so im concerned for his well being too). The maintenance guy literally told me when he came to make repairs that the issues (freezing shower) was my fault? Management did get that fixed, but every problem i had, I was told was and i... quote "not his problem". I would pay for you to live somewhere else. Zero out of 1. Read More

The apartment i moved into was not very clean. Stains on the carpets and on the bathroom walls. The carpet is clearly very old and needs to be replaced. The old carpet caused a gross smell in my apartment for months over the summer when it was hot out. My AC unit was broken and barely blew out any air for months before maintenance finally replaced it for me. Many of the residents are inconsiderate of their neighbors and are noisy all night long. There are cigarettes thrown all over the property.... Residents don’t pick up after their pets and dogs are always off their leashes.
Other than my air conditioning issue, the staff in the office was usually very prompt at resolving any problems I encountered while living there. The space itself was a good size and layout for me and very affordable. But I did not feel safe on this property once it got dark outside due to the area of town it’s in. I guess it’s an okay place for a short term lease but I do not recommend this complex for long term living. Read More