Joshua Hills

My mailbox has been broken multiple times since living here. I filed the requests. They got marked complete. The problem was not resolved. The last time it happened, I was waiting on something important that I needed to handle a financial obligation. Because the mailbox was inaccessible, I could not get it in time. I made management aware. There was no urgency, no accountability, and no resolution. A polished response below this won't change what that cost me.

Worst management ever, had a horrible experience 6 different mangers in 3 years. Bugs. Roaches to be exact

They request a good review every time they help you with something. Property constantly had a smell from the animal urine. Within the last few months of staying here there were at least w shootings and multiple car breakins. Upon move out they began lying to my new housing management company until I had to show them that I had proof and make them correct the lie. They kept half of my security deposit saying it was heavily soiled and I have at least 100 photos proving otherwise. I emailed them… for a week straight requesting a final walk through and they finally replied and declined saying no one was available on any of the days so that they can lie and keep some of my deposit. Read More

I would give them 0 everything on this advertisement is a lie the security deposit says 200-500 but we ended up paying 4,000 and moved in august 2020 didn’t get to view the apartments before but she showed us pictures that were so nice, so when we payed for everything and got the keys we walked in and the floor was dirt the air was on but not working, the stainless still appliances are really just regular stoves with silver pain, refrigerator was rusted and stinking really bad, the balcony has… dips in it where it feels unsafe for kids to be out there, you can report any problems and they will come fix it in and out in 10 mins and the next day the problem is worse. It’s not a good place to live in summer because your air conditioner is always breaking and they tell you it can only be on 78degrees or it will freeze and go out I called emergency maintenance at 12 am because it was 89 degrees in my unit and we have two kids they didn’t come until 9 am I had to take my kids to my sisters house and the apartments told me if you feel like it’s not safe call the fire department because I kept calling them. The heater doesn’t work in the winter if it’s really cold and if you do turn on the heater they said the shower will be cold so no warm unit and warm bath at the same time. The cabinets just falls apart and still no screen on my windows lucky my kid bedroom is on the balcony because of the missing window screen. no screws in the electrical outlets but I guess that nothing you can’t fix yourself according to the people that works here. Water running through the walls and leaking from the ceiling with brown bubbles, they fixed it and painted over it and next day it spread to the room they didn’t check of it was mode or anything just painted the spot and I have pictures and records of everything Read More