11/26/25
leasing office neglects tenant complaints
The community is poorly managed, with four or five different iterations of the leasing office in a short time. The property manager is consistently rude, dishonest, and dismissive—always acting too busy to engage with tenants. While efforts are made to attract new residents, there is no genuine attempt to make them feel welcome once they move in.
The property itself is uninviting. Concerns are ignored, communication is nonexistent, and accurate information is never provided. For a newer... community, the standards here are shockingly low.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Valencia on Avery responded to this review
Thank you for taking the time to voice your concerns. We strive for an exceptional experience for all residents, and we're sorry this wasn't the case for you. Unfortunately, due to the anonymity of this review, we are unable to identify you as a... resident. Please stop by our office so we can properly address your concerns in the most efficient way possible. Thank you and we hope to hear from you promptly.














