Harbor Crest

I am a current tenant in a 3 bedroom/2bath apartment, I have been here for approximately 30 years and recently within the last 2 years been dealing with poor maintenance requests. I am elderly now and feel neglected by the management and maintenance within the building. Over the past two years I have been waiting for repairs on several issues within my unit. I have plaster falling from the ceiling in the master bedroom, several windows are off track, and the window frames are broken allowing... the glass to falling out. Currently, I have been dealing with my master bathroom leaking from the ceiling and when maintenance came to check it, the portion of the ceiling with water damage fell down along with all the water within the ceiling upon the maintenance worker. There was mold present and had to be removed. Afterwards, the maintenance worker cut out the ceiling damaged drywall and left an opening in the ceiling that exposed the pipes and an opening to the apartment above me. They stated that the ceiling needs to dry out before it can be fixed. Therefore, maintenance stated they would be back to make repairs and replace the drywall then. The ceiling drywall was replaced but the leaked was not fixed. As a result, the ceiling drywall was removed again for the water leak. Now, repairs supposedly have been done to repair the leak. Currently, my ceiling has been exposed for 3 months, and no one has come to close the opening although I am constantly asking the management office. To make things worse, they have increased the rent and not offered me any compensation for my aggravation and loss of access to my bathroom. I have constantly been paying my rent on time and still been neglected of maintenance repairs. Therefore, I have been talking to family, and I am ready to leave and go to another apartment. I hate to move because I have been here so long and the price for rent has skyrocketed since COVID, but I feel that I have no other choice. Read More

Leasing office not very communicative about applications! I had to call and ask for an update several times over 2 weeks and they just kept saying “we’ll let you know tomorrow. I moved on to other options but my application still says pending and I haven’t heard anything from them this entire week, which makes week #3. Also the reviews online say they have severe roach problems and problem with the building it self. Reports of bedbugs also.

The office staff and Harbor Crest is the most proficient and professional teams I’ve every encountered. From moving in, collecting packages, handling maintenance calls expediently. They are well organized and handle the residents with care. Welcome to the newest member of the family, Manuel, he processed my request as if was a pro. Sometimes I wonder if the staff is actually corporate office members just making sure things are running smoothly. They are always courteous and go out of their way... to make me feel welcomed. Thanks to the entire staff for making my relocation easy-peezy. Read More

Madeline is the property manager who went above and beyond to help me with rental assistant ‘ she stays on her job make it her business to make sure work orders are complete in a timely manner ! She even calls to make sure things a are working properly after work order has been submitted ! Very amazing she even helps in the package room from time to time

Thank you to Jen and Madeline at Harbor Crest for all the help getting me set up here! A very homelike and subdued environment, absolutely awesome!