Oak Creek at Polaris

Was approved in 20 minutes and moved in the next day. Adam was very friendly in assisting in my move. The one issue i had with my water temperature fixed that same day!

Staff is excellent and helpful. Answer all concerns and questions.Facilities and grounds are kept nice.

I’ve had a wonderful experience at Champion Apartments. The management team( Adam, Chris and Aiden) are professional, responsive, and always willing to go the extra mile to ensure residents are happy and comfortable. The maintence staff (Tieran and Nick) are friendly, expeditious and very helpful.

Steven S

I have loved staying for the last 6 months and I have loved it. Spacious apartment with very responsive management and maintenance team. The community is friendly, quiet and peaceful. The amenities are great and well maintained.

Seems that Oak Creek management all left or they were bought out some time this year. Our friendly folks in the office are more worried about their selves than the community. I'll give you a few examples below. First and foremost, the trains! They have about 3 trains come by a day aboit 50 feet from the back of the complex. These trains vibrate the apartments in the back and wake some of the community up. Get an apartment in the front area or ask about the train AT THE LEAST! They stated at our... walk though that it was a "smart community" i believe they said it was either Polaris' first or only community of that type. This is infact untrue. The locks are keyed, and the AC units are analog as well. We cannot find any "smart" tech here besides the two Tesla chargers and the lockers for delivery. Getting maintenance to come help is an issue now. We have put in an order for our tub months ago and cannot get any help, other than them coming to take photos. The faucet in our sink isnt properly screwed in so it goes unscrewed each time we turn from one side of the sink to the other. It needs a washer to avoid this but they will just come tighten it each time leaving the same problem. The pool isnt cleaned as often as it used to be as most of the time it will have things floating around or a bit of stuff at the bottom you step on. The gym isnt stocked with the extra times they promise i.e. towels and water. Packages here go missing about every other month, despite having spart lockers. Seems like half our deliveries actually make it inside them unfortunately. We can see others having the same problem inside the community message board in the community app. When I had my first issue with rent in 18 months they told me in the ohot that until the 5th its just a $100 late fee. On the 5th they will issue a standard 3 day eviction noticed which you would have "up to or on" the 8th to pay. We completely understood and agreed. When we hung up, a half hour later that letter was on our door THAT day. Giving us less than the agreed date of the 8th. When we first arrive we loved this place, recommended it to everyone. Slowly, they are changing our minds little by little each month. Please take these things into consideration when moving here Read More