3/27/26
Untrustworthy
There are several problems with this complex, but most revolve around an Us vs Them mentality with the residents and the staff. The pool was constantly closed, about twice as often as when it was open, and when asked the staff would respond with the chemicals were not working correctly. It was also closed to the residents to be used by a private party. The fitness center is a joke and never cleaned. A tanning bed is listed in the amenities, but when I asked about it, the staff giggled and said... that it hasn't worked for quite some time. When you move out, you need to do so exactly on you release date or be prepared to go month-to-month which is an additional 3 to 5 hundred dollars a month. There is also a convenience fee of over fifty dollars a month to pay rent online. I forget where you have to go to pay it in person. Finally, when I left, money was taken from the deposit for not having a clean over. I never used the oven the entire time I was there.
Review from Apartments.com
Property Manager at McMillen Woods Apartments responded to this review
Hello there,
Thank you for reaching out. We take our online reviews very seriously, and it saddens us to see this review. Our team is made up of individuals who work hard to ensure our residents are happy and satisfied and that our community is at... its best for all to enjoy. If you are a resident of our community, please reach out to us by calling the office so we can further assist you. You may also reach out at residentservicesoh@monarchinvestment.com. Thank you so much.














