4/19/25
Move out expenses!
After moving out, I discovered Centro Apartments used photos of the WRONG UNIT to justify carpet cleaning charges against me. The evidence is clear - their cleaning service photos show a bedroom without the navy blue accent wall that was in my apartment (both photos are from their documentation dated two weeks apart). Michael and Kaiya has avoided addressing the issue for over two months.
For current/future residents:
Take dated photos of EVERY room when moving out and
Know your... rights!
Despite multiple attempts to resolve this professionally, management continues to avoid addressing the issues. Be very cautious when moving out and protect yourself with thorough documentation.
Review from Apartments.com
Property Manager at Centro Apartments responded to this review
Thank you for sharing your experience. I'm sorry to hear about the frustration you've encountered. Please reach out to me directly—I’d like to review this with you and work toward a resolution.