Cedar Falls

We lived at Cedar Falls for 3+ years but our experience has been grossly tainted by the move-out procedures. Jotika, Heather, and the property management team make up lies about you in order to keep as much of the security deposit as possible.

In the month preceding our move-out, another resident claimed we’d let our dogs off leash and let them poop without picking it up. They served us a notice of lease violation before we got to review the footage. We had to demand the video evidence where... it was ultimately shown that both of the dogs were on leash and neither of them had even pooped. We pride ourselves on well-trained dogs and even pick up other poop on the property (for which there is a lot of). All they said was “oops, we’ll dismiss that.” The negligence was inane.

At move-out, they claimed that their maintenance staff found fleas and so they had an outside pest control treat for them. Jotika refused to provide proof other than an invoice with a $0 charge. The lease agreement does not reflect the need for flea treatment. We have regular vet visits, being helicopter dog parents. From their dental surgeon to the two different vets that we see, neither reported any flea treatment historically or current. But all of that proof was rejected due to Jotika’s greed.

She refused to work with mediation.

In hindsight, this property was entirely too expensive for peeling countertops, old appliances (but they replaced the dishwasher at least), torn vinyl floors, no AC, and thin walls (seriously, we could hear our downstairs neighbors making love every night). It’s a beautiful area, close to so many amenities, but don’t believe them when they say they’re dog friendly (they don’t even keep treats for them). I work with property managers in the evictions prevention sphere so I’ve seen some terrible tenants but really great managers that actually want to support people. AMC is not one of them. They know that these little charges are not something we have time to fight for, so they lie and tack it on, ensuring you think the move-out inspection is not worthwhile Read More

I felt every safe and secure here. Nice neighbors and in a nice location

I highly recommend looking anywhere else in the area. The physical location is excellent; however, the property itself and on site/ corporate management is inconsistent, highly disorganized, deceptive of their charges before/during/and at move out, low quality craftsmanship within their units, faulty major appliances, poor communication, and uncompromising when they are at fault.

Great location, it is close to everything. The staff is wonderful, always approachable and friendly. Any issues are addressed quickly. The layout of the apartment works really well and the amenities are a big plus for relaxing living. Thumbs up for all that is provided at this location on Lost Springs Terrace.

I can't say that I'll be renewing my lease, but like most apartments, this place has its pros and cons. Maintenance, management, storage, and location are all a plus. Unfortunately, the building feels inexpensively built with cheap fixtures that are starting to chip and hollow floors that carry lots of booming sounds from neighbors. I wouldn’t mind if these savings were passed onto residents, but rent is overpriced with the owners making money hand over fist probably. On top of that, I’m... responsible for paying water, sewage, and garbage use. You wouldn’t know this without digging through the 41 page lease which says the owner pays for these utilities, but there’s an attached addendum which says I pay. How convenient for them. Also, there’s commuter noise from Sunset Hwy day and night, which drives me kind of crazy. All in all, not worth it. Read More