5/31/25
Extremely Helpful Staff at The Merrick
My wife and I have lived at the Merrick for going on six years. We love the location and the facility itself, as well as the wonderful staff. This week, the main shelf in our refrigerator broke. It was made of tempered glass, and it chose this week to give up the ghost, shattering into a million pieces. I explained the situation to Faye Ramone who works in the front office. She was both sympathetic to the problem, and extremely helpful and efficient. She responded immediately, organized the... necessary resources, and we had a new refrigerator installed the very next day. I can’t thank Faye enough for all the help. The rest of the staff has been very friendly and helpful on other occasions as well. The Merrick is a great place to live!
Review from Apartments.com
Property Manager at The Merrick responded to this review
Thank you so much for the great review! We enjoy having you both living here and are so happy that you were pleased with the refrigerator replacement! Faye is always willing hard to keep our neighbors happy! Tiffany Mitchell, Neighborhood Director