The Woods at Ambler, an Eagle Rock Community

Poorly built structures. They built 30 of them by what I'd imagine the lowest bidder bc wow... Just wow. Not worth $1400 a month. $800 I wouldn't be writing this review $1400 for this is robbery.

Mold, cracked floor, uneven cabinets, flickering lights, garbage everywhere, gap between the windows that make the apartment very cold, and the managers don’t reply your emails. They are as bad as the ones who were here before. Please don’t move here. The mold issue has been going on since November and nothing has been done. I don’t invite my friends over due to the poor condition of this apartment. It has been a nightmare since we moved in July. Please read the reviews before you even come... here. Read More

Celestino does great work when he comes to my apartment to fix things

Honestly, do not rent from this place. The unit was 'renovated' but mostly it was a new coat of paint. Things just keep breaking around here. Emergency repair work is decent but any follow up and there is no one to contact. I've tried calling multiple times and get nothing but the answering machine, no one calls back, no one emails back, and they hardly ever tell you which one to even use there.
Even if you DO get maintenance in, it's suddenly, 'Oh, sorry, can't fix that.' I had to actually... show up at the leasing office to even get THAT far.
As an aside, there is a maintenance portal, but I've had my requests marked complete when no one has ever shown up to my unit.
I've lived here for a few years but more than likely will not be renewing my lease. Read More

Save yourself the stress and DO NOT rent these apartments. Don't be fooled like I was about these apartments being "fully renovated". When moving in I noticed that many things such as cabinets and baseboards were installed crookedly and many of the doors looked like they already had past water damage. This was just the start of my skepticism...I moved in June of 2023 and by October and our apartment has flooded twice with SEWAGE water out of the shower drains! Maintenance and management are so... hard to reach and barely have done anything for us as we struggled to scoop constant flowing sewage water out of our apartment for 7 straight hours to avoid water damage to our things while they just watched. We have had various other issues including leaking water through our ceiling due to a broken water heater in the upstairs apartment, frequent power outages and tripped breakers, being easily susceptible to rain water flooding, pool being as green as a swamp all summer long, clubhouse not being ready when we were promised it would be done by September, resulting moldy/mildew smell from the water that was not properly cleaned or disinfected on our floors and within the walls, and our pipes freezing from keeping our A/C at 68 degrees (and instead of actually fixing the issue, they told us we had to keep it at least 70, which makes no sense). When we finally were able to get out of our lease, it took them over 2 months to get us our security deposit back after reaching out almost every week to remind them. Don't trust the ratings, most of the 5 stars are fake comments since several are all posted on the same day. Save yourself the hassle and look elsewhere. If you do decide to move here, I can't speak for the other buildings in the complex, but whatever you do, do not let them move you into the first floor of building 13 or 16 because they are most susceptible to sewage backups and flooding. These apartments are neither safe nor healthy to live in. If I could have rated this 0 stars I would have. Read More